Talk to a Professional 1-on-1

Volunteer Counseling Service > Talk to a Professional 1-on-1
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At VCS, we understand the value of speaking directly with someone who can listen and help you achieve your goals. We offer two programs for our clients to access 1-on-1 support: our MHOTRS Clinic (designed for those with a higher level of care needed), and our Wellness Coaching program (designed for those with a lower level of care needed). Below, you can see some of the key differences between the two programs.

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MHOTRS Clinic Wellness Coaching
Government Oversight New York State Office of Mental Health No government oversight; Supervised by certified professionals
Billing, Payments, & Insurance Coverage Billed through insurance; sliding scale based on need, no one turned away for lack of funds. Not billed through insurance; self-pay only, with reduced fees available on a sliding scale.
Structure & Staff Clients work 1:1 with a licensed mental health professional. Clients work 1:1 with a trained volunteer wellness coach.
Focus Focus on uncovering trauma from the past
Focus on understanding mental health conditions.
Focus on the present and future without diving into the past.
Who is it for? Individuals with a diagnosable mental health condition. Individuals looking to achieve greater life satisfaction or personal growth.
Level of Care Higher level of care needed Lower level of care needed
Service Access Available at VCS office, virtually, or in some schools Available at VCS office or virtually
Languages English, Spanish, Haitian Creole, ASL English, Spanish
Eligibility Ages 10+ Ages 10+
Additional Services Available Psychiatry, Group Therapy, Adult Peer Advocate
School-based mental health, Family support, Student Advocacy